bbc.com/tvcode

You want to watch BBC iPlayer on your big screen. You link your account to save your place in shows. You need a TV and a second device like a phone or tablet.

1. Open the BBC iPlayer app on your Smart TV.

2. Select the Sign In button.

3. The screen displays a unique activation code.

4. Stay on this screen.

1. Open a web browser on your mobile or computer.

2. Go to bbc.com/tvcode.

3. Sign in to your BBC account.

4. Register for a new account if you lack one.

5. Enter the code from your TV screen.

6. Select Sign in on your TV.

7. Your television refreshes and logs you in.

Why does the code fail?

The activation code expires after a short time. You waited too long. Press Back on your TV remote. Select Sign In again to generate a fresh code.

Do I need a TV License?

Yes. You need a valid TV License to watch or record live programmes on any channel. You also need it to download or watch BBC programmes on iPlayer.

Can I watch outside the UK?

No. BBC iPlayer only works within the United Kingdom. The service blocks access if your IP address shows a foreign location.

How many devices can I use?

You can sign in on many devices. BBC monitors concurrent streams to prevent abuse. You usually watch on one or two screens at once without issues.

I forgot my password?

Visit the BBC website. Select Sign in. Click Need help signing in. Follow the instructions sent to your email address to reset your password.

What if the app freezes?

Turn off your TV at the wall. Wait ten seconds. Turn it back on. Check your internet speed. Open iPlayer and try the pairing process again.